southwest airlines customer service hours

Southwest Airlines doesn’t offer any categories of business class, extra legroom, and basic economy, but it does have three different fare categories i.e Business Select, Anytime, and Wanna Get Away. While combining the fare all rules and regulations may apply to it.The fares can be refundable, non-refundable depending on your choice.

Fares are subject to change until the ticket is purchased.Fare may vary depending on the date and time of flying.The airline is responsible to provide their customers with the notification of known delays, cancellations, and diversions for the flights within seven days of departure.The flight tickets can be reserved or purchased directly from the website of Southwest Airlines, its mobile app, or at a Southwest ticket counter.Also, if the changes are done by the passenger there are some different rules as mentioned below: Customer Service Commitment of Southwest Airline : When there is a change in the operating time.Īt that time Southwest has some commitment towards its passengers.Due to changed time from daylight to standard time or vice versa.When the seasonal demands and new routes occur.Southwest can change the schedule of flight in the following four situations: Of course, in the case of Southwest ticket cancellation due to a change in the flight schedule, the airline offers a refund and other supports to the passengers. There are several reasons that can lead to such a sudden change. Of course, the airlines do not make such changes randomly. The airline may notify you about the change a few hours to few days ahead of the time of the flight, depending upon the situation they are in. There are so many times when you might notice a sudden change in the scheduled take-off time of the flight. For that, you should be aware of the specific rule of the airline. At that time you must take some essential steps to avoid unnecessary hassles. Those who are going to fly with Southwest must check the scheduled change policy and other rules before booking a flight.Īlso, sometimes passengers have to face some issues of delay, diversion, and cancellation. Currently, it is serving 101 destinations in the United States and ten additional countries. It started its operations within three major places Dallas, Houston, and San Antonio.

Southwest is the major American low-cost airline headquartered in Dallas.

Southwest airlines customer service hours